FAQs

What is Mastercard's new digital checkout option?

Mastercard's new, password-free digital checkout is a better way to pay online, featuring advanced payment technology and intelligent security.

You can experience the future of secure, convenient digital checkout by looking for the payment icon where Mastercard is accepted.

Why should I use Mastercard's new digital checkout option?

Mastercard's new digital checkout option is faster and smarter—no more passwords to remember or accounts to create.

Bypass passwords
Password-free checkout takes the hassle out of paying online

Smart security
Intelligent security helps recognize you at checkout

Stay in control
Your payment information is stored securely in one place—so it's there when you need it

How can I create a Mastercard payment profile or add a card?

There are several convenient ways to create a payment profile or add a card. You can:

  • Create a payment profile or add a Mastercard card at checkout.mastercard.com
  • Create a payment profile or add a Mastercard card at checkout when you see the payment icon where Mastercard is accepted
  • Enroll through your bank’s site or app when you see the payment icon

If you have other card brands (like Visa or American Express), please visit their websites to enroll or add cards. You can also add those cards during checkout.

Where can I try this new way to pay?

Simply click to pay when you see the payment icon and the Mastercard logo to experience the future of guest checkout.

How can my payment profile be secure if it doesn’t have a password?

Passwords can be lost or stolen. Mastercard's new digital checkout option uses advanced payment technology and intelligent authentication to ensure that you, and only you, are completing a transaction.

For additional security, verification is always required to update personal information. You may need to provide verification if there is unusual activity with your payment profile.

How do I access my payment profile without a password?

If you are a remembered user, your payment profile is protected by advanced payment technology and intelligent authentication that help recognize you at checkout—no password required.

If you are not a remembered user, enter your user ID—the email address associated with your payment profile—to receive a verification code. This will allow you to access your payment profile and check out.

For additional security, verification is always required to update personal information. You may need to provide verification if there is unusual activity with your payment profile.

Which payment methods can I use with this new way to pay?

You can use all Mastercard credit, debit and prepaid payment methods. However, each merchant decides which payment brands to accept.

Please check with your bank or preferred payment brand for availability.

Do I need to have an email address and a mobile number for this new digital checkout option?

Yes, you need an email address and a mobile number to enroll in and use Mastercard's new, password-free digital checkout. For your security and to help prevent fraud, a verification code will be sent to your email address. Your email address is your user ID that will allow you to access your payment profile.

Why aren’t all my payment methods listed when I access my payment profile through Mastercard?

You can only manage your Mastercard cards at checkout.mastercard.com. If you would like to manage cards with other payment brands (like Visa or American Express), please visit their websites to enroll or add cards. You can also add those cards during checkout.

Is this digital checkout option for online payments only?

Yes, this new way to pay brings Mastercard security technology to online payments, so you can feel as secure and confident paying online as you do in stores.